Frequently Asked Questions
Got questions? We’re here to help you eat smarter and live better.
Subscription & order questions
How do subscriptions work?
Choose how many meals you'd like per week. You’ll receive a fresh box weekly unless you skip or pause
Can I skip a week or pause my plan?
Absolutely. Log into your account at any time to skip a week, pause, or cancel.
Can I customise my plan?
Absolutely. Choose the number of meals per week, your dietary preferences (type of diabetes or chef’s choice), and we'll do the rest.
What’s your refund policy?
If you’re not happy with your first box, we’ll make it right with our satisfaction guarantee.
